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F.A.Q.

Do I need to buy a separate pass for each person in my house?

No. One pay-per-view pass allows you to connect with a single device, but you can invite you entire household to participate together for one affordable price.

What kind of device do I need?

You can connect using any computer or tablet with a camera and microphone. If you are new to Zoom, click HERE to test your device compatibility.

How many passes are available per performance?

Most of our show have very limited capacities to ensure a truly intimate and interactive experience. Check the individual show pages for details.

Am I required to interact?

While all of our shows are interactive and audience members are invited to participate, you can certainly choose to sit back and watch if you prefer.

Are the shows really live?

Yes! All of our shows are performed entirely live.

I’ve seen shows on Zoom and Facebook Live before, is it like that?

Think of this as the high-end version of that. Yes, we use Zoom, but our shows are much more like an interactive TV broadcast than a webcam. In many cases we’re operating multiple cameras on our performers with advanced production value.  Everything is designed to create the most enjoyable entertainment experience for you and your family.

Do I need any special software or equipment?

Nope! You just need reliable internet access. All of our shows use Zoom, which you do not need to download or sign up for in order to participate. You simply click on the link and enter the code at showtime (these will be emailed to you prior to the performance).  If you haven’t used Zoom before you can test it on your machine in just a few seconds by clicking here.

What if my internet goes out?

No worries. If you have any technical issues let us know. We are almost always able to get you rescheduled for another performance.

More questions?

Email us as support@passportshows.freshdesk.com